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商務(wù)禮儀英語(yǔ)口語(yǔ)介紹
英語(yǔ)口語(yǔ)是被英語(yǔ)國家人民普遍應用的口頭交流的語(yǔ)言形式。英語(yǔ)口語(yǔ)通常是通過(guò)聲音傳播的。以下是商務(wù)禮儀英語(yǔ)口語(yǔ)。供參考！
商務(wù)禮儀英語(yǔ)口語(yǔ) 1
Business and social etiquette can be tricky, and making the right moves can make a big difference. Take this quick quiz and see how you fare in the following business situations.
商務(wù)與社交禮節技巧性很強。舉止得當會(huì )帶來(lái)很大的區別。做一做下面的快速測驗，看看遇到以下的商務(wù)情況你會(huì )怎么做。
1. Your boss, Ms Alpha, enters the room when youre meeting with an important client, Mr. Beta. You stand up and say "Ms Alpha, Id like you to meet Mr. Beta, our client from San Diego." Is this introduction correct?
當你正在接見(jiàn)一個(gè)重要的客戶(hù)貝塔先生時(shí)，你的上司阿爾法女士走了進(jìn)來(lái)。你站起來(lái)說(shuō)“阿爾法女士，這是我們的.客戶(hù)，來(lái)自圣地亞哥的貝塔先生�！边@么介紹對嗎?
No. Always introduce the more important person first. You should address your client and say "Mr. Beta, Id like you to meet our Vice President of Development, Ms. Alpha." Remember to use peoples formal business titles - it helps to make them feel important.
不對，總要先介紹更重要的那個(gè)人。你應該稱(chēng)呼你的客戶(hù)說(shuō)：“貝塔先生，這是我們部門(mén)的副部長(cháng)，阿爾法女士�！庇涀∫褂萌藗兊恼缴虅�(wù)頭銜-這么做有助于讓他們覺(jué)得他們舉足輕重。
2. Youre entering a cab with an important client. You position yourself so the client is seated curbside. Is this correct?
你和一個(gè)重要的客戶(hù)坐進(jìn)一輛出租車(chē)里。你讓客戶(hù)坐在靠路邊的那一側。這么做正確嗎?
Yes. When your client steps out of the car, he or she will be on the curbside and therefore wont have to deal with getting out in traffic or sliding across the seat.
正確。當你的客戶(hù)下車(chē)時(shí)，他/她就會(huì )站在路邊，因此就不必擔心往來(lái)車(chē)輛或者挪位置下車(chē)了。
3. A toast has been proposed in your honor. You say "thank you" and take a sip of your drink. Are you correct?
人們提議向你敬酒。你說(shuō)“謝謝”然后喝一小口你的酒水。你做對了嗎?
No. If you do, then youre toasting yourself. Stay seated until everyone has toasted you and then stand up and make a toast of your own starting with a short thank you to the person who toasted you.
不對。如果你這么做，就是自己給自己敬酒。在座位上坐著(zhù)，等每個(gè)人都給你敬完酒再站起來(lái)，對給你敬酒的人說(shuō)一聲簡(jiǎn)短的“謝謝”，然后開(kāi)始致敬酒詞。
4. Youre at a table in a restaurant for a business dinner. Midway through the meal, youre called to the telephone. What do you do with your napkin?
你正在飯館吃工作餐。吃飯的時(shí)候，有人叫你去聽(tīng)電話(huà)。你怎么處理你的餐巾?
Leave it on your chair. Definitely dont put it on the table--what if you have crumbs on it?
把它放在你的椅子上。千萬(wàn)別放在桌子上——萬(wàn)一上面有食物殘渣呢?
5. Youre greeting or saying good-bye to someone. Whens the proper time to shake their hand?
你在給某人打招呼或者說(shuō)再見(jiàn)。該什么時(shí)候和他們握手?
When youre introduced, at their home, at their office, and on the street. In other words, its rarely improper to shake someones hand. Make sure you have a firm (but not painful) handshake for both men and women.
當你在他們的家里、辦公室或者街上被介紹和他們認識的時(shí)候。換言之，和某人握手沒(méi)有什么不合適的。確保你與男士或者女士握手時(shí)都要有力(但是不要握疼)。
6. Youve forgotten a lunch with a business associate. You feel terrible and know hes furious. What should you do?
你忘了和一個(gè)商務(wù)助理去吃午餐了。你覺(jué)得很糟糕，而且知道他生氣了。你該怎么做?
Call and set up another appointment. And dont forget to apologize for your error. Imagine how youd feel if it was you!
給他打電話(huà)，另約一個(gè)時(shí)間。而且不要忘記為你的錯誤道歉。想象如果換了你你會(huì )有什么樣的感覺(jué)!
商務(wù)禮儀英語(yǔ)口語(yǔ) 2
久仰，久仰！
I have long been looking forward to meeting you.
I have long desired to meet you.
久違了。
I haven’t seen you for ages/for a long time.
It’s been such a long time since we met last time.
久聞大名。
I’ve heard a lot about you.
這次由我負責全程陪同你們。
I will be with you for the entire visit/trip．
或I hope you enjoyed your flight. / How was your journey?
謝謝你專(zhuān)程來(lái)接我。
Thank you very much for coming all the way to meet me.
您貴姓？／您怎么稱(chēng)呼?
很高興見(jiàn)到你。您怎么稱(chēng)呼7
中國有句古話(huà)說(shuō)：“有朋自遠方來(lái)不亦樂(lè )乎？”
There’s an old saying in Chinese which goes: “Isn’t it a great pleasure/joy to have friends coming from afar?
As a Chinese saying goes, “Nothing is more delightful than meeting friends from far away.”
這是給您準備的.日程安排．我們簡(jiǎn)單過(guò)一遍吧。如果你有什么特殊要求．也可以告訴我。
go through it
如果有什么需要幫忙的．盡管說(shuō)。
Just let me know if you need anything.
我們也有賓館，免費英語(yǔ)站，不過(guò)條件不如酒店。離單位倒是很近．走路就可以到。
除了正式會(huì )談以外．我們也為大家安排了一些游覽活動(dòng)。
我期待著(zhù)您的再次來(lái)訪(fǎng)。
代我向……問(wèn)好。
不用謝，學(xué)習英語(yǔ)的網(wǎng)站，這是我們應該做的。
Don’t mention it. It’s my pleasure.
歡迎再來(lái)！
Do come again.
商務(wù)禮儀英語(yǔ)口語(yǔ) 3
一、見(jiàn)面問(wèn)候禮儀（Greeting Etiquette）
1. 初次見(jiàn)面寒暄
"Good morning, Mr. Smith. Im Li Ming from ABC Company. Its a great honor to finally meet you in person."
�。ㄔ缟虾�，史密斯先生。我是 ABC 公司的李明，非常榮幸終于能與您當面見(jiàn)面。）
"Hello, Ms. Wang. Thank you for taking time out of your busy schedule to meet with us today."
�。ㄍ跖磕�，感謝您今天從繁忙日程中抽出時(shí)間與我們會(huì )面。）
"Pleased to meet you, Dr. Brown. I’ve heard a lot about your achievements in the tech industry."
�。ú祭什┦�，很高興認識您。我久聞您在科技領(lǐng)域的成就。）
2. 熟人間問(wèn)候
"Good afternoon, John! How was your trip back from Shanghai yesterday?"
�。ㄏ挛绾�，約翰！您昨天從上�；貋�(lái)的旅途還順利嗎？）
"Hi Sarah, long time no see! How’s the new project going for your team?"
�。ㄠ�，薩拉，好久不見(jiàn)！你們團隊的新項目進(jìn)展如何？）
3. 介紹他人禮儀
"Mr. Zhang, let me introduce you to our marketing director, Ms. Liu. Ms. Liu has over 10 years of experience in international marketing."
�。◤埾壬�，我來(lái)為您介紹我們的市場(chǎng)總監劉女士。劉女士擁有 10 年以上國際市場(chǎng)營(yíng)銷(xiāo)經(jīng)驗。）
"Ms. Taylor, this is our new product manager, Tom. Tom will be in charge of the cooperation between our two teams."
�。ㄌ├张�，這位是我們的`新產(chǎn)品經(jīng)理湯姆。湯姆將負責我們兩隊之間的合作事宜。）
二、商務(wù)洽談禮儀（Negotiation Etiquette）
1. 開(kāi)啟話(huà)題與表達需求
"First of all, let’s briefly review the key points we discussed in the last meeting, and then we can move on to the details of the contract."
�。ㄊ紫�，我們簡(jiǎn)要回顧下上次會(huì )議討論的重點(diǎn)，之后再深入合同細節。）
"Our team hopes to adjust the delivery time slightly. Would you be open to discussing a two-week extension to ensure product quality?"
�。ㄎ覀儓F隊希望能小幅調整交貨時(shí)間。您是否愿意探討延長(cháng)兩周，以確保產(chǎn)品質(zhì)量？）
"Before we start, I’d like to know your thoughts on the pricing strategy we proposed earlier. Do you have any questions or suggestions?"
�。ㄩ_(kāi)始前，我想了解您對我們之前提出的定價(jià)策略的看法。您有任何疑問(wèn)或建議嗎？）
2. 傾聽(tīng)與回應禮儀
"Thank you for sharing that perspective. I understand your concern about the budget, and we can explore more cost-effective solutions together."
�。ǜ兄x您分享這個(gè)觀(guān)點(diǎn)。我理解您對預算的顧慮，我們可以一起探討更具成本效益的方案。）
"Could you please elaborate on your idea about the after-sales service? I want to make sure I fully grasp your requirements."
�。茉敿氄f(shuō)明下關(guān)于售后服務(wù)的想法嗎？我想確保完全理解您的需求。）
"That’s a valuable suggestion. Let’s note it down and discuss how to implement it in the next stage."
�。ㄟ@是個(gè)很有價(jià)值的建議。我們先記錄下來(lái)，之后討論下一階段如何落實(shí)。）
3. 拒絕與妥協(xié)表達
"We appreciate your offer, but unfortunately, we can’t accept the payment term of 90 days. Would you consider reducing it to 60 days?"
�。ǜ兄x您的提議，但很遺憾我們無(wú)法接受 90 天的付款期限。您能考慮縮短至 60 天嗎？）
"While we agree with most of the terms, there’s one point we need to compromise on. How about we meet halfway on the warranty period?"
�。m然我們同意大部分條款，但有一點(diǎn)需要協(xié)商。保修期方面，我們各讓一步如何？）
三、商務(wù)宴請禮儀（Dining Etiquette）
1. 入座與點(diǎn)餐
"Please have a seat, Mr. Lee. Would you prefer a seat by the window or a quieter corner?"
�。ɡ钕壬�，請坐。您更喜歡靠窗的位置還是安靜的角落？）
"The menu has both Chinese and Western dishes. Are there any dietary restrictions we should be aware of, Ms. Clark?"
�。ú藛紊嫌兄胁秃臀鞑��？死伺�，您有需要注意的飲食禁忌嗎？）
"I recommend trying the local specialty—braised pork ribs. It’s very popular among our guests. Would you like to give it a try?"
�。ㄎ彝扑]您嘗嘗本地特色 —— 紅燒排骨，很受客人歡迎。您想試試嗎？）
2. 用餐交流
"How do you like the food so far? If you need any adjustments to the seasoning, just let the waiter know."
�。壳澳X(jué)得食物怎么樣？如果需要調整口味，隨時(shí)告訴服務(wù)員就好。）
"Besides work, do you have any hobbies, Mr. Wilson? I heard you’re interested in hiking."
�。ㄍ栠d先生，除了工作，您有什么愛(ài)好嗎？我聽(tīng)說(shuō)您對徒步很感興趣。）
"Let’s raise a toast to our successful cooperation and future opportunities! Cheers!"
�。ㄗ屛覀�?yōu)楸舜说某晒献骱臀磥?lái)機遇干杯！干杯�。�
3. 結束用餐
"Thank you for treating us to such a wonderful meal, Ms. Chen. We really enjoyed it."
�。惻�，感謝您宴請我們享用這么美味的一餐，我們吃得很開(kāi)心。）
"Shall we head back to the office after this, or would you like to take a short walk to digest?"
�。ㄖ笪覀兓剞k公室，還是您想散步消食片刻？）
四、告別與后續溝通禮儀（Farewell & Follow-up Etiquette）
1. 會(huì )議 / 拜訪(fǎng)結束告別
"Thank you for your time today. The discussion was very productive, and we look forward to working with you closely."
�。ǜ兄x您今天的時(shí)間。這次討論很有成效，我們期待與您緊密合作。）
"Before you leave, please take this small gift—it’s a local handicraft from our city. We hope you’ll like it."
�。x開(kāi)前，請收下這份小禮物，是我們城市的特色手工藝品，希望您喜歡。）
"Safe travels back to Beijing, Ms. Zhao. If you have any questions on the way, feel free to call me."
�。ㄚw女士，祝您回北京一路平安。途中有任何問(wèn)題，隨時(shí)給我打電話(huà)。）
2. 后續溝通表達
"I’ve sent the meeting minutes to your email. Please let me know if you need any further clarification."
�。ㄎ乙褜�(huì )議紀要發(fā)送至您郵箱，如需進(jìn)一步說(shuō)明，請告知我。）
"As we agreed, our team will send the revised proposal by Friday. We’ll keep you updated on the progress."
�。ò凑占s定，我們團隊會(huì )在周五前發(fā)送修訂后的方案，并及時(shí)向您同步進(jìn)展。）
"It was a pleasure meeting you at the conference last week. I’d like to schedule a call next Tuesday to discuss potential cooperation. Would that work for you?"
�。ㄉ现茉跁�(huì )議上與您見(jiàn)面很愉快。我想下周二安排一次電話(huà)會(huì )議探討合作可能，您方便嗎？）
五、商務(wù)禮儀英語(yǔ)核心原則
禮貌委婉：多用 "please", "thank you", "would you...", "could you..." 等句式，避免直接命令（如不用 "Send the report now"，而用 "Could you please send the report as soon as possible?"）。
專(zhuān)業(yè)準確：涉及數據、時(shí)間、條款時(shí)表述清晰（如 "The deadline is May 15th, 5:00 PM GMT"，而非 "The deadline is next week"）。
尊重文化：根據對方文化背景調整表達（如與歐美客戶(hù)溝通時(shí)可適當寒暄個(gè)人愛(ài)好，與日本客戶(hù)溝通時(shí)更注重禮儀細節和團隊稱(chēng)呼）。
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