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2024年5月BEC中級真題（筆試）
無(wú)論是在學(xué)校還是在社會(huì )中，我們會(huì )經(jīng)常接觸并使用真題，真題是命題者根據測試目標和測試事項編寫(xiě)出來(lái)的。那么問(wèn)題來(lái)了，一份好的真題是什么樣的呢？以下是小編整理的2024年5月BEC中級真題（筆試），僅供參考，大家一起來(lái)看看吧。
真題1：
閱讀
Part One
主題：零售商采取不一樣的政策，最終會(huì )帶來(lái)成功或者失敗。
Part Two
主題：Recycling Business
Part Three
主題：Appointing CEO，過(guò)去不同行業(yè)的CEO選擇標準，每個(gè)公司有專(zhuān)門(mén)的組委會(huì )決定
Part Four
主題：CRM
Part Five
主題：一個(gè)歐洲小島怎樣開(kāi)發(fā)旅游業(yè)
寫(xiě)作
Part One
公司搬遷，需要通知全員，搬遷的地址，搬遷理由。
Part Two
給line manager寫(xiě)一份報告，決定是否停產(chǎn)MX310打印機。
聽(tīng)力
Part One
對話(huà)一 打印機的修理
對話(huà)二 數據核對
對話(huà)三 會(huì )展時(shí)間變更，需要通知相關(guān)人士
Part Two
獨白一 關(guān)于客戶(hù)服務(wù)：客戶(hù)信息更新;反饋機制等
獨白二 關(guān)于經(jīng)理管理：尊重員工;激勵員工;傾聽(tīng)不同聲音
Part Three
達意：身體語(yǔ)言在談判中的作用;兩種銷(xiāo)售員類(lèi)型：farmer和hunter;成為top sales的關(guān)鍵
真題2：
Human Resources Policy
CBA Bank was the largest financial institution to sign the employers People Come First code of practice in the early 1990s.In doing so, it committed itself to the highest (0) in human resources practices such as the communication of company(19).......to employees, the setting of individual training and personal (20).......plans, and the holding of regular performance (21).......for all staff.
Like other organisations, CBA is replacing the traditional hierarchy with a flatter organisational structure which gives employees more broadly defined (22) .......within the company.The change is offering employees greater opportunities for work in cross-disciplinary project teams.As a result, interpersonal (23) .......are extremely important.
The policy seems to be working.There is a great deal of goodwill among employees, who (24).......the fact that customer satisfaction is the organisations chief aim.CBA claims to pursue this aim for its own (25).......,rather than as a means of earning profits for shareholders.
An ability to relate to all kinds of people is the most important attribute CBA looks for in (26).......recruits.Graduates are (27).......for a two-year period and exposed to all (28).......of retail financial services.By the end of this training period, they will have taken their Institute of Banking examination and, if they have (29).......their performance targets, they will have (30).......a job at the bank.
On the whole, we are not looking for people straight out of college, says human resources manager Maiy Kemp.We would prefer that they had (31).......some experience of life and had taken a year out between school and college to travel or do some kind of work.
The company has recently introduced a new policy on pay, and it is now (32).......to performance through bonus schemes, with the objective being to (33).......employees for their achievements and effort.
19、A designs B purposes C ends D objectives
20、A continuation B extension C development D advancement
21、A reviews B trials C revisions D judgements
22、A capacities B parts C roles D elements
23、A abilities B talents C assets D skills
24、A recommend B honour C respect D obey
25、A sake B reason C beha
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